Milestones & Lifesaver Jobs
Visual concepts for the caregiver recognition system · Design reference for Aji · June 2026
The Lifesaver Job Card
When a booking goes unclaimed past the threshold (or starts within 24 hours), it’s flagged as a Lifesaver. The bonus is shown before the caregiver accepts — it’s an offer, never pressure.
Evening Sitter — La Jolla
This one’s been tough to fill — it pays an extra $15 Lifesaver bonus on top of your regular rate and tips.
Why this framing works
- Transparent: the bonus amount is visible up front, on the card, before any commitment.
- Honest copy: “tough to fill” tells the truth instead of dressing it up. Caregivers respect that.
- No pressure mechanics: declining is invisible — no one sees who passed, and nothing is recorded against them.
- Real money: the bonus is W-2 wages through OnPay, shown again in the pay breakdown at checkout.
The “Badge Earned” Moment
A dashboard card (pairs with the birthday and thank-you cards already specced) that appears the morning after a milestone is reached. Celebration only — it never asks for anything.
Hotel Pro
Ten hotel bookings completed. The concierges know you by name — thank you, Laura!
The Trophy Case
Lives on the caregiver’s existing Milestones page. Earned badges render in full color with the date earned; unearned badges sit quietly in gray with neutral progress — visible as invitations, never as countdowns. Medallion colors step teal → coral → navy as milestones grow.
Design Guardrails (the non-negotiables)
- Additive only. Badges never expire, decay, or get revoked. There are no streaks to break.
- No leaderboards. Caregivers are never ranked against each other. Every badge is earnable by everyone.
- Money for inconvenience, trophies for accomplishment. Hard-to-fill jobs pay a visible cash bonus; badges celebrate what already happened.
- Declining any job is free. Passing on a job — Lifesaver or not — is never recorded against a caregiver and never visible to other caregivers. The matching engine ranks on availability, favorites, specialty, and recent work; it never scores declines.
- The bonus is loud, the rules are quiet. Caregivers always see the bonus on a flagged job, but the flagging thresholds are never published — so there’s no formula to wait out.
- Private by default. Recognition lives in the caregiver’s own portal. Any public shout-out is opt-in.