Sitterwise SMS Privacy Policy

This SMS Privacy Policy outlines how Sitterwise collects, uses, manages, and protects the personal information gathered through our text messaging program.
 
1. Information We Collect
When you opt-in to our SMS program, we collect personal information to provide our services and manage our campaigns. The types of data we collect include:
  • Mobile phone number: The number you provide for SMS communications.
  • Opt-in details: Date, time, and method of consent (e.g., web form, keyword text).
  • Engagement data: Information about your interaction with our messages (e.g., messages sent, received).
  • Other provided information: Any additional details you may optionally provide, such as your name or email address.
 
2. How We Collect Your Information
We collect your information through methods that require your explicit, verifiable consent. These methods may include:
  • Web signup forms on our website.
  • Text-to-join campaigns.
  • Checkout processes.
 
3. How We Use Your Information
We use the collected information to:
  • Send you promotional offers, product updates, and marketing communications via text message.
  • Provide important notifications, such as order updates or shipping confirmations.
  • Respond to your inquiries and provide customer support.
  • Analyze the performance of our SMS campaigns and improve our services.
 
4. Information Sharing and Disclosure
We do not sell your personal information. We only share your data with third parties when necessary to operate our business and provide the SMS services you’ve signed up for. This may include sharing information with:
  • Mailchimp: Our SMS marketing service provider, which helps us manage and send messages.
  • Other service providers: Third-party companies that support our business operations, such as analytics platforms.
  • Legal authorities: When required by law or to comply with regulations.
All third-party service providers are contractually obligated to protect your information and use it only for the purposes outlined in this policy.
 
5. Data Security and Retention
We implement reasonable and appropriate security measures (e.g., encryption, secure servers, access controls) to protect your personal information from unauthorized access, loss, or misuse. We retain your data for as long as necessary to provide services, comply with legal obligations, and enforce our agreements.
 
6. Your Rights and Choices
You have rights regarding your personal information, including the ability to access, correct, or delete your data. You can exercise these rights or manage your communication preferences by:
  • Replying “STOP” to any message to opt out of future communications.
  • Contacting us at [your email address] or [your phone number] to manage your data or ask privacy-related questions.
 
7. Policy Updates
We may update this SMS Privacy Policy periodically. We will notify you of any significant changes via SMS, email, or a prominent notice on our website. The latest version of the policy will always be available on this page.
 
8. Contact Information
For any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at:
Sitterwise
10424 Celestial Waters Drive, Spring Valley, CA 91977 
(619)663-4379
[email protected]